Enhance customer satisfaction, improve efficiencies, increase employee satisfaction, reduce risk and better integrate technology.
The Chamber supports business process improvement by providing good practice information, linking members to experts in the topics and benchmarking, hosting topical learning events and promoting relevant reputable events and services by others. See our Improve your Business Process section for typical good practice process steps – from strategy to results.
Business process improvement objectives typically include: Quicker process completion, lowering costs, improving quality and providing evidence of compliance and of quality assurance. A business process, maps out a preferred way of executing work to achieve optimal results. With processes being mapped out, this enables your teams to discuss the pros and cons of doing the work in different ways, thereby making it easier to improve.