Tea Purveyors and General Office Assistant – Workshop

Tea ladies and general office assistants play a key role in providing a fundamental service to the company’s customers and staff. Emphasis is placed on the important requirements of this position coupled with motivation, portraying the correct image and attitude. This practical workshop focuses on basis communication skills, stock control, cleaning, time management and problem […]

The Business Case for Substantive Diversity – Workshop

Moving beyond just ticking boxes. Orientation, introducing the concepts of diversity quotient and focusing on diversity intervention as Affirmative Action measure. Course objectives: To equip participants with foundational knowledge of what diversity is and how it applies in the context of employment equity in the workplace. To orientate participants with the business case for diversity, […]

Business Writing & Email Writing Skills – Workshop

In the business world; emails are used as the main, and in some cases, the only means of written communication. While most of us are happy to write informal emails to friend, the same is not true when writing to colleagues and clients with whom we want to make a good impression. What is this […]

Effective Meetings – Workshop

Becoming a skilful planner and conductor of meetings – a meeting manager – is a prerequisite for managerial and organisational effectiveness. Well managed meetings can save lots of time an lead to better decisions being made in the organisation. Meetings are a pervasive activity both in and out of work settings. Being a skilful meeting […]

Habits of Highly Effective People – Workshop

Stephen Covey’s “The Seven Habits of Highly Effective People” gives many guidelines to follow in order to live an effective life – one of personal and public effectiveness and meaning. In this workshop these seven principles will be unpacked and applied with practical exercises to support behaviour change. Course outline: • Induction – paradigms & […]