Train the Trainer Workshop

Training is a huge organisational cost, and investment in time and effort. This workshop focuses on developing individuals given the task and responsibility to develop teams to fine-tune the impact of the delivery of training material and standard operating procedures (SOP) for various accreditations in order to ensure real and lasting learning and long term […]

Presentation Skills Workshop

One of the most important skills that any professional can learn is how to communicate and deliver effective presentations with confidence and ease. The good news is that anyone can learn and polish effective presentation techniques by adopting good methods that reproduce pleasing results over and over. This practical training workshop provides life skills necessary […]

Enneagram: Your Natural Blueprint for Success Workshop

The Enneagram is an ancient and powerful profiling tool for getting the best out of our personalities. This course offers a framework for understanding ourselves – what motivates and challenges us, insights into our core desires and root fears – and how we’re likely to relate to others. This course reveals our natural blueprint for […]

Psychology of Customer Connection Workshop

This is not your typical customer service training. Based on the ‘psychology of human connection’, this course enables and empowers participants to adapt to varying (internal & external) customer emotions, personality types and needs. Creating the ideal customer experience and desired outcome in all situations. The course is designed and delivered in a way that […]

The Future of Business Success: The Experience Economy Workshop

The Experience Economy is a new economic era in which organisations strategically orchestrate memorable and satisfying experiences to retain and grow customer loyalty, market share and bottom line. This plays a crucial role in surviving and achieving a competitive advantage within industry. This practical workshop looks at roles that staff play in what the Performing […]