Managing Multiple Projects & Deadlines – Workshop

Are you wearing to many hats? Do you report to more than one manager? Do you feel like you are always putting out fires? Is stress threatening your effectiveness? Managing multiple tasks and priorities has become a part of our work culture. Every day you are probably juggling a variety of projects, taking on more […]

Cutting Edge Selling Skills – Workshop

Successful selling takes place, brain to brain, not just face-to-face. Brain-savvy encounters make or break your business. 95% of decisions are made unconsciously. Sales professionals, who can read the clients’ signals and intelligently engage their motivational drivers, can build trust and close the deals. Through understanding compelling facts about the brain in buying mode, delegates […]

Debt Colleting with Assertiveness and Conflict Management -Workshop

The prompt collection of slow paying and overdue accounts is the heart of every businesses’ survival. In so doing, debt collectors have the difficult task of handling customers, coping with conflict, confrontation, negativity and rudeness. Good methodical debt collecting practices for early recovery often prevents unpleasant experiences. This practical workshop will highlight the importance of […]

Office Administration – Workshop

Today’s organisations have to meet ever-increasing demands and expectations. In order to do this, businesses have to ensure that their administrative support team is professional, flexible, proactive and confident in this role. This practical workshops aims to motivate participants to understand the impact of their work, understand the bigger picture and make a positive difference […]

Business Writing & Email Writing Skills – Workshop

In the business world, emails are used as the main (and in some cases) the only means of written communication. While most of us are happy to write informal emails to friends, the same is not true when writing to colleagues and clients with whom we want to make a good impression. What is this […]