Cutting Edge Selling Skills – Workshop

Successful selling takes place, brain-to brain, not just face-to-face. Brain-savvy encounters make or break your business. 95% of decisions are made unconsciously. Sales professionals, who can read their clients’ signals and intelligently engage their motivational drivers, can build trust and close the deals. Through understanding compelling facts about the brain in buying mode, delegates learn […]

Positive Selling Workshop

Effective sales and customer service training is crucial for any business whether you are selling a product or rendering a service, before going out to call on customers or dealing with them over the counter. The salesperson should have an understanding of accepted sales techniques like relationship selling and consultative or value-added selling. They should […]

Providing Solutions So That No Call Is Cold – Workshop

Learn and Practice the skill of successful cold calling and sales meetings. Understand the 12 Step Solution Selling Framework: • Know the difference in competencies and behaviours between a complex service sale and a direct sale • Identify what needs to be adapted or changed Point of Uniqueness: • Developing a first draft value proposition […]

Call Centre Workshop

This workshop is intended for all people who works in the Call Centre-, Customer Service- and Sales Departments. It will equip delegates with the necessary skills like telephone etiquette, handling customer complaints, identify customer needs and closing sales. COURSE CONTENT: Communicate with customers • Answer the call and greet customer • Build rapport with customers […]

Cutting Edge Selling Skills – Workshop

Successful selling takes place, brain-to brain, not just face-to-face. Brain-savvy encounters make or break your business. 95% of decisions are made unconsciously. Sales professionals, who can read their clients’ signals and intelligently engage their motivational drivers, can build trust and close the deals. Through understanding compelling facts about the brain in buying mode, delegates learn […]