Problem Solving & Decision Making – Workshop

This learning programme is intended for all persons who need to solve problems, make decisions and implement solutions. This workshop is intended for junior management of organisations an specifies the knowledge and skills required to solve problems and make decisions. COURSE CONTENT: Define the problem – Define the problem according to the verified information – […]

The Master Manager Workshop

Effective management is the art of getting the job done while effectively delegating through the people employed to manage teams. A breakdown of either one of these areas can trigger a negative chain reaction with disastrous results. Management is a complex balancing act and most managers wear several hats, simultaneously operating as salesperson, coach, disciplinarian, […]

The challenge of innovation

Today everything is so connected and time to market so short, that the only real competitive advantage that has slowly crept up on us, is innovation. The surge of interconnected ICT has also fuelled the fire. The germination of an innovation begins with an insight. I define insights as “an understanding that can be leveraged […]

Office Administration Workshop

Today’s organisations have to meet ever-increasing demands and expectations.  In order to do this, businesses have to ensure that their administrative support team is professional, flexible, proactive and confident in its role.  This practical workshop aims to motivate participants to understand the impact of their work, understand the bigger picture and make a positive difference […]

Positive Selling Workshop

Effective sales and customer serve straining is crucial for any business whether you are selling a product or rendering a service – before going out to call on customers or deal with them over the counter. The sales person should have an understanding of accepted sales techniques like relationship selling and consultative or value-added selling. […]