Business Writing & Email Writing Skills Workshop

In the business world emails are used as the main – and in some cases – the only means of written communication. While most of us are happy to write informal emails to friends, the same is not true when writing to colleagues and clients with whom we want to make a good impression. What […]

Perfect your Telephone Etiquette Workshop

An organisation’s staff members represent the company to the client/customer and the entire public over the telephone. What sort of impression and image are your staff members portraying to the outside world Course objectives: To equip the delegates with the necessary skills and knowledge in order to enhance the professional image of the organisation. Course […]

Business Writing & Email Writing Skills Workshop

In the business world emails are used as the main – and in some cases – the only means of written communication. While most of us are happy to write informal emails to friends, the same is not true when writing to colleagues and clients with whom we want to make a good impression. What […]