The ABC of Tendering

What is a tender? A tender refers to the process whereby government and financial institutions invite bids for large projects that must be submitted within a finite deadline. For projects or procurement, most institutions have a well-defined tender process, as well as processes to govern the opening, evaluation and final selection of the vendors. This […]

Interpersonal Skills & Emotional Intelligence

Poor interpersonal skills can often damage an organisation in terms of lost business, impaired customer relationships and lack of co-ordination of internal processes. This workshop delivers key concepts and techniques that can be immediately applied to maximize staff interpersonal skills to maintain a competitive advantage. By the end of this course, you will have learned […]

Telephone Etiquette

An organisation’s staff members represent the company to the client/customer and the entire public over the telephone.  What sort of impression and image are your staff members displaying of the company? Course Objective: To equip the delegates with the necessary skills and knowledge in order to enhance the professional image of the organisation. Course Content: […]

Make Your Business Work For You

Did you start your business with the expectation of freedom and personal growth, but feel as though your business is running you? This workshop is about getting back to why you started your business in the first place: •    the freedom to do things your way, •    to work with who you want, when you […]

The Business Builder Challenge

Make the next 14 days the most important in the history of your business. At this workshop, you will learn how to: 1.    Take stock of your current condition 2.    Step out of the daily humdrum and plot a course to the future 3.    Understand your origins to get where you’re going 4.    Express your […]