Client Service Workshop

The purpose of this workshop is to create awareness of the value you bring that goes far beyond your product or service. Client Service is your company’s backbone. Do you know why your clients leave? Why do they stay? How do you create loyalty in a competitive world. Content: • Identifying internal and external clients. […]

Psychology of Customer Connection Workshop

This is not your typical customer service training. Based on the ‘psychology of human connection’, this course enables and empowers participants to adapt to varying (internal & external) customer emotions, personality types and needs. Creating the ideal customer experience and desired outcome in all situations. The course is designed and delivered in a way that […]

Cutting Edge Selling Skills Workshop

Successful selling takes place, brain-to brain, not just face-to-face. Brain-savvy encounters make or break your business. 95% of decisions are made unconsciously. Sales professionals, who can read their clients’ signals and intelligently engage their motivational drivers, can build trust and close the deals. Through understanding compelling facts about the brain in buying mode, delegates learn […]

Positive Selling Workshop

Effective sales and customer serve straining is crucial for any business whether you are selling a product or rendering a service – before going out to call on customers or deal with them over the counter. The sales person should have an understanding of accepted sales techniques like relationship selling and consultative or value-added selling. […]

The Business Builder Challenge

Make the next 14 days the most important in the history of your business. At this workshop, you will learn how to: 1.    Take stock of your current condition 2.    Step out of the daily humdrum and plot a course to the future 3.    Understand your origins to get where you’re going 4.    Express your […]