Cutting Edge Selling Skills – Workshop

Successful selling takes place, brain-to brain, not just face-to-face. Brain-savvy encounters make or break your business. 95% of decisions are made unconsciously. Sales professionals, who can read their clients’ signals and intelligently engage their motivational drivers, can build trust and close the deals. Through understanding compelling facts about the brain in buying mode, delegates learn […]

Telephone Skills & Email Correspondence – Workshop

Talking on the telephone makes some people uncomfortable. This is made worse if they are using the phone for business purposes. A key to overcoming this discomfort is training on how to handle other telephonically. Developing these necessary skills helps with client relations, business cold-calling scenarios and general phone etiquette. This practical workshop will focus […]

Finance for Non-Financial Managers – Workshop

Finance is the language of business. You need to understand it or be labelled as one of the disadvantaged in the business fraternity. There is a quick an easy way to equip yourself in the underlying principles of finance and get yourself acquainted with all the financial jargon and figures presented to you, where it’s […]

Effective Office Administration & Minute Taking- Workshop

Today’s organisations have to meet ever-increasing demands and expectations. In order to do this, businesses have to ensure that their administrative support team is professional, flexible, proactive and confident in its role. This practical workshop aims to motivate participants to understand the impact of their work, understand the bigger picture and make a positive difference […]

Business Writing & Email Writing Skills – Workshop

In the business world emails are used as the main – and in some cases – the only means of written communication. While most of us are happy to write informal emails to friends, the same is not true when writing to colleagues and clients with whom we want to make a good impression. What […]