Skillful Stock Control Workshop

Skillful Stock Control Workshop
  • 27th June 2017
    08:30 - 15:45

Stock controllers represent the pivot point of the business and control the organization’s largest asset.

Pilferage, loss, damage, incorrect stock counts represent huge financial losses. This practical workshop endorses the need for stock and job accountability for accurate stock movement, stock takes and documentation.

Course outcomes:
• The importance of good stock control
• Understanding stock and how it affects all departments
• Responsibility and accountability
• Control of documentation
• Access to stores, assertiveness and time management
• Receiving and despatching process
• Return and back orders
• Storage of stock
• Standards and ethics
• Communication

Course content:
Introducing the Role
• Job descriptions
• The role of the stock controller
• Responsibility and accountability
• Inter-department relationships

Procedural Skills
• Understanding stock and stock control
• Controlling the process and movement of stock
• Stock documentation
• Controlling of returns and back orders
• Effective record keeping of documentation
• Receiving and dispatching of stock
• Packing and displaying stock
• Colour coding stock
• Handling damaged stock
• Procedures of stock taking
• Good housekeeping – safety and security issues
• Standards of ethics in stores
• Stock control management systems
• Stock pilferage

Communication Skills
• Time management
• Positive attitude
• Assertiveness skills
• Problem solving

Event organiser:  Helga Smit on 021 402 4300 or email

Speaker profile:
Lionel Bourgeois, from Vetta Communication, has a wealth of knowledge in the fields of sales, customer service and management.
Head hunted many times for his professionalism and ability to contribute meaningfully to careers in travel, technology, furniture and construction, he launched into opening VETTA Communication some 12 years ago to coach, mentor and train today’s complex workforce.
His mission is to offer all South Africans a clearer understanding of their positions, the need for growth and hope for a bright future.

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Venue Phone: 0214024300

33 Martin Hammerschlag Way, Foreshore, Cape Town, Western Cape, 8001, South Africa