Business Sustainability – Workshop

08h30 – 09h00 – Registration & Tea/Coffee 09h00 – 09h30 – Introduction to Business Sustainability & the business case 10h00 – 10h15 – Importance of Stakeholder Engagement 10h15 – 10h45 – Group exercise on stakeholder identification/means of engagement/ unlocking value 10h45 – 11h00 – Group feedback 11h00 – 11h15 – Tea/Coffee break 11h15 – 11h30 […]

My Manager, My Mentor – Workshop

“Mentoring is an interpersonal relationship where organisational memory and wisdom is transferred.” The “My Mentor” workshop introduces senior and technical experts to the world of “unlockable potential”, which is embodied in effective and sustainable mentoring initiatives. Being an effective Mentor is now globally recognised as one of the most sought after “executive capabilities”. This workshop […]

Recruitment and Selection – Workshop

This workshop is intended for all persons who need to recruit and select candidates to fill defined positions. Course content: Planning and preparing for recruitment and selection • Obtain information on the position (vacancy) • Select or design a selection procedure • Confirm the selection procedure as valid • Identify resources and methods needed • […]

Debt Collecting with Assertiveness and Conflict Management – Workshop

The prompt collection of overdue accounts is the heart of every successful business. Debt collectors have the difficult task of handling customers, coping with conflict, confrontation, negativity and rudeness. Good methodical debt collecting practices for early recovery often prevent unpleasant experiences. This practical workshop will highlight the importance of debt collecting and why retaining customers […]