The Top-notch Secretary / PA – Workshop

Personal Assistants should fully understand the scope of their duties and the attributes required. By attending this workshop, you will learn more about: PA Skills, Goals, Objectives and Duties. Course content: Introduction to the Functions of a Personal Assistant • Daily management • Scheduling and managing of meetings • Correspondence and note taking Relationship Management […]

The Heart of Sales – Workshop

Effective sales and customer service training is crucial for any business whether you are selling a product or rendering a service – before going out to call on customers or deal with them over the counter. The sales person should have an understanding of accepted sales techniques like relationship selling and consultative or value-added selling. […]

Warehouse Management – Workshop

Businesses involved in warehousing goods often find challenges – form hiring competent delivery staff to optimising stock turn. Managing these factors can mean the difference between profit and loss for your business. This workshop focuses on the efficiency of handling the process of collection, management, storage and dispatch of goods in a warehouse environment. Course […]

The Classic Customer Service – Workshop

Customer Service forms an integral part of every business and it happens in many different ways – from in-person to via the internet. Regardless of the method you use, having the necessary soft skills are crucial, as it is an important tool for building relationships. This practical workshop highlights the importance of working through company […]

One Day from Impossible to Inevitable – Workshop

In this one-day workshop you will learn the basics of the Theory of Constraints, but more importantly you will see how simple it can be to take these basic principles and apply them in your business – in order to obtain better results – faster and at a lower cost than it is generally believed […]