Operations Management – Workshop

Operations Management – Workshop
  • 24th May 2018
    08:30 - 15:00

This workshop is intended for all persons who need to develop, implement and evaluate an operational plan. It is ideal for managers in all economic sectors. These managers would typically be second level managers such as heads of department, section heads or divisional heads, who may have more than one team reporting to them.


Develop Operational Strategies for a Unit
• Examine the strategic plan of the organisation
• Develop operational strategies
• Align the operational strategy
• Develop goals, objectives and performance standards
• Involve stakeholders to obtain their commitment

Develop Operational Plan for a Unit
• Elements of an operational/business plan
• Validate measurable parameters
• Describe monitoring systems
• Obtain feedback on the operational plan

Implement an Operational Plan
• Approaches and tools for implementing actions
• Use available resources optimally
• Encourage the use of control measures

Monitor, Measure and Evaluate the Achievement of Goals and Objectives
• Monitor the performance of the unit
• Conduct performance reviews of team members
• Implement recommendations on corrective action
• Evaluate results

Event organiser: Helga Smit on 021 402 4300 or email helga@capechamber.co.za

Speaker profile:
The BDCE team comprises competent and professional practitioners with extensive experience in Organisational Development and Human Capital Development. They work closely with their clients to ensure an outcome-based approach. Their training programmes have been implemented successfully to a wide variety of clients in numerous industries.

BDCE’s approach is based on adult education principles. Their training is characterised by interaction and participation as opposed to traditional theoretical courses. They customise their programmes to meet their client’s specific training needs.

The provide workshops as well as accredited training through competent facilitators and their QMS includes accredited assessors and moderators.

We're sorry, but all tickets sales have ended because the event is expired.



Venue Phone: 0214024300

33 Martin Hammerschlag Way, Foreshore, Cape Town, Western Cape, 8001, South Africa