Managing Employment Relations – A Problem Solving Approach – Workshop

Managing Employment Relations – A Problem Solving Approach – Workshop
  • 16th July 2019
    08:30 - 15:45

Course objectives:
To equip line managers with a broad understanding of Employment Relations, including: managing conflict, building co-operative relationships and disciplinary/incapacity procedures.

Course content:
• Introduction of employment relations
• The importance of trust in employment relations
• Assessing the state of ER and levels of trust in the organisation
• The contract of employment: fixed-term and permanent
• Overview of relevant employment legislation
• Rights and duties in employment
• Causes of ill discipline
• Distinguishing misconduct form incapacity
• The meaning of “dismissal” and disciplinary action short of dismissal
• The Code of Good Practice: Dismissal
• Substantive fairness guidelines for deciding on guilt & sanctions
• Procedural fairness requirements
• Conducting a disciplinary interview/discussion
• Grievance procedures
• Managing absenteeism and poor performance
• A step-wise approach to effective counselling
• Specific problem areas i.e. harassment, dishonesty, poor work performance and other areas requested for discussion, case studies and role plays

Event organiser: Helga Smit on 021 402 4300 or email\

Speaker profile: Maserumule Consulting

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Venue Phone: 0214024300

33 Martin Hammerschlag Way, Foreshore, Cape Town, Western Cape, 8001, South Africa